FAQ
Q. Where are you located?
A. Oakland, California.
Pony Studios Co: 4834 Telegraph Ave, Oakland, CA 94609
Q. What are your hours?
A. Pony Studios Co: Tues. - Sat. 9 - 6
Q. How do I book an appointment?
A.
You may book at https://www.pony.salon/
When booking, you will select the service and then the stylist
Appointments require a credit card be put on file. Tips are managed by your stylist, either via cash or Venmo..
Q. Any policies regarding cancelation?
A. We have a strict 24hr cancellation policy. We charge 50% of the service if you cancel within 24hrs of the booked appointment.
Q. Are there any new policies or protocols due to Covid-19?
A. Yes, you can find information regarding Covid-19 here.
Q. How do I tip?
A. Tips are greatly appreciated and managed by your stylists, either via cash or Venmo.
Q. Do you require consultations for new color clients?
A. We highly recommend a consultation appointment for any new color clients, color corrections, or existing clients who may be thinking of a big change.
Q. Are you hiring?
A. We are always accepting applications. You can fill out a form here.
Q. Do you offer stylist education?
A. We do. In fact, we specialize in stylist education. For more information about PONY Education you can check out our website here.
Q. Do you rent the space?
A. You can find rental information here.
Q. Why is it called PONY?
A. Corinna called it Pony for ponytail. She had to practice the ponytail over and over again to try to master it and to get on the backstage FW team. Many designers prefer the model’s hair back and some sort of ponytail is still the most common look you will see on the runway. There is an art to achieving that perfect pony and that it is not as easy as it seems.
Q. What inspired you to open Pony Studios and Salons?
Corinna knew she needed to have her own space after working in other salons in San Fransisco and teaching in other people’s spaces for many years. She was taking lots of equipment with her everywhere combined with the commuting just wasn’t sustainable for her, her family, or the environment. She wanted her own team who she could teach and mentor and a home for Pony Education, a space that promotes the empowerment of hairdressers by offering a deeper understanding of our craft with a comprehensive curriculum.